Privacy Policy
Your privacy matters to us. This policy explains how Secure 360 Inc. collects, uses, and protects personal information when you visit our website, request a quote, or use our security system installation and monitoring services across NYC.
Information We Collect
We collect information you provide directly, such as your name, address, phone number, and email when you contact us or request a quote. We may also collect technical data like IP addresses and usage information through standard website analytics. For clients using our monitoring services, we handle alarm and video data through secure, encrypted platforms with role-based access.
How We Use Your Information
We use your information to respond to inquiries, schedule assessments, prepare proposals, provide installation and monitoring services, and communicate about your project. We do not sell your personal information to third parties. Marketing communications are optional, and you can opt out at any time by following the unsubscribe link or contacting us directly.
Data Sharing & Third Parties
We share data only with service providers who help us operate our business, such as monitoring partners and equipment manufacturers, and only as needed to deliver our services. We do not sell your personal information. We may disclose information to law enforcement when required by law or legal process, or when necessary to protect the safety of our clients and the public.
Data Security
We use industry-standard security measures including encrypted transmission, secure data storage, and role-based access. For cloud security systems, we configure strong authentication and network segmentation to protect your footage and credentials. Footage from your cameras is accessible to you and, where you have authorized monitoring, to our monitoring partners for security purposes only.
Your Privacy Rights
You may request access to, correction of, or deletion of your personal information, subject to our legal and contractual obligations to retain certain records. New York residents may have specific rights under applicable law. Contact us using the details below to make a request, and we will respond in a reasonable timeframe.
Cookies & Analytics
Our website may use cookies and similar technologies to improve your browsing experience and analyze traffic. You can control cookies through your browser settings, though some features may not function if cookies are disabled. We may use standard website analytics tools that collect aggregate, non-identifying data unless you provide personal information through a form.
Data Retention
We retain personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Project records may be kept for the support life of your installation, while marketing data is removed on request. Monitoring data is retained according to your service agreement and applicable law.
Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The most current version is always available on this page with an updated effective date. Continued use of our services constitutes acceptance of the updated policy.
Contact Us
For any privacy questions or requests, call us at 347-309-4049 or reach out through our contact form. Our office is located at 1005 E 19th St, Brooklyn, NY 11230.
Our privacy policy explains how Secure 360 Inc. collects, uses, and protects personal information when you visit our website, request a quote, or use our security system installation and monitoring services across NYC.
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